Refund policy

Return & Refund Policy

Fulli-Stocked Medical Scrubs

Thank you for shopping with Fulli-Stocked Medical Scrubs! We want you to feel confident with every purchase. Please review our return and exchange policies below.

Online Purchases — 30-Day Returns

We accept returns of eligible regular-priced merchandise within 30 days of delivery.

To qualify:

  • Merchandise must be unworn, unwashed, and in original condition.
  • Original tags must remain attached.
  • Original packaging should be included when applicable.
  • Proof of purchase is required.

Eligible online purchases may be returned for a refund to the original payment method, an exchange, or store credit.

In-Store Purchases — 14-Day Exchanges

Regular-priced merchandise purchased in-store may be exchanged or returned for store credit within 14 days of purchase, provided the merchandise meets the conditions listed above.

Refunds for change-of-mind in-store purchases are not offered.

Sale & Clearance Merchandise

ALL DESIGNATED FINAL-SALE AND CLEARANCE ITEMS ARE FINAL SALE.

  • No returns or exchanges on merchandise identified as final sale before purchase.
  • This includes merchandise purchased from our designated final-sale rack.
  • A promotional discount does not automatically make regular-priced merchandise final sale unless disclosed before purchase.

Exceptions apply to damaged, defective, or incorrect merchandise and as otherwise required by law.

Special Orders & Embroidery

Special orders, personalized merchandise, and embroidered items are non-returnable unless defective or incorrect.

Special-order deposits are nonrefundable once the order has been placed with our supplier, except where required by law.

Refund Processing

Once an eligible return is received and inspected, approved refunds will be issued to the original payment method.

Please allow up to 5 business days for us to process approved refunds. Your financial institution may require additional time to post the funds.

Original shipping charges are nonrefundable unless the return results from our error.

Return Shipping

Customers are responsible for return shipping costs for eligible change-of-mind returns.

If you receive damaged, defective, or incorrect merchandise, please contact us promptly. We will provide instructions and cover reasonable return shipping when the issue is our responsibility.

Please contact us before mailing any returns.

Store Credit & Exchanges

Store credit may be issued for eligible returns or exchanges. Available redemption methods will be confirmed when the credit is issued.

If an exchanged item has a different price, any difference must be settled at the time of exchange.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us as soon as possible with your order number and photos of the issue so we can assist you.

Return Address

Fulli-Stocked Medical Scrubs
121 N. Front St.
Winona, MS 38967

Contact Us

For return or exchange questions, please email:

info@fullistockedmedical.com

We appreciate your business and thank you for shopping with Fulli-Stocked Medical Scrubs!